Refund and Returns Policy

At Vinayak Motors, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help with hassle-free returns and refunds.

Eligibility for Returns

• You can request a return within 7 days of receiving your order.
• Items must be unused, uninstalled, and in their original packaging.
• Proof of purchase (invoice or order number) is required for all return requests.

Non-Returnable Items

• Electrical parts and electronic components (due to high risk of damage during testing/installation).
• Customized, specially ordered, or clearance items.
• Products damaged due to improper installation, misuse, or external factors.

Refund Process

• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 7–10 business days to your original payment method.
• Shipping charges are non-refundable, unless the return is due to our error (wrong or defective product).

Exchange Policy

• If you ordered the wrong product, we can assist with an exchange for the correct part (subject to availability).
• Additional shipping charges may apply for exchanges.

Damaged or Incorrect Products

• If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos/videos as proof.
• We will arrange for a replacement or refund at no extra cost.

How to Initiate a Return